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How to Re-Map a Disconnected User

Overview

If you've noticed that a particular user's data is no longer integrating into your Spinify account, their mapping may have been disconnected. You can easily identify this if there is a red ! on the integration icon on their user, as below:

mceclip1.png

Through the Users Page

  • Log into your MySpinify account  
  • From the left-hand menu, click "Teams"  to navigate to the "Users" tab
  • Select the three dots next to the "Add User" button
  • Click "Mapping"
  • Select "Add Mapping"
    user mapping
  • Re-Map your user by selecting their associated profile and integration from the drop-down box
  • Click Create

Through the Integrations Page

  • Log into your MySpinify account
  • From the left-hand menu, click "Settings" then "Integrations"
  • Select the "Actions" button on the integration you need to re-map
  • Select "Settings"
  • Map your users accordingly
  • Select "Save User Mapping"
    reconnectint.gif