Using The Recognition Agent
The Recognition Agent is your AI-powered celebration partner. It automatically monitors team performance, tracks target progress, and welcomes new faces to the team—ensuring your culture stays vibrant without you lifting a finger.
How to Build Your Recognition Agent
Follow these steps to get your automated celebrations up and running:
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In the left-hand menu, click Recognition.
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Select the Announcements tab.

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Click the Manage Achievements button in the top right.
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Click Create Recognition and select Recognition Agent from the options.

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Enter a Name and Description for your agent so you can easily identify it later.
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Choose Your Triggers: Select the performance categories you want the agent to monitor:
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Competition Milestones: Celebrates wins like "Percentage to Target," "Target Hit," or "Target Crushed."
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Rep Performance: Focuses on cultural wins, such as "Welcome to the Team" for new members.
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Pro Tip: You can select both to cover all bases! 😉
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Select the specific days and times you want the agent to be active, as well as the frequency of its monitoring.
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Choose the Channel where the celebrations will appear.
Note: The agent will only monitor competitions that are assigned to the same channel it is broadcasting to.
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Ensure the toggle is set to Enabled and click Create Recognition.

Voilà! Your AI agent is now officially on the clock, ready to hype up your team.
