--- title: Why is my TV Channel redirecting me to the login page? description: Discover why your Spinify TV Channel may redirect to the login page and learn simple steps to resolve this common issue. --- [Skip to content](https://knowledge.spinify.com/help/why-is-my-tv-channel-redirecting-me-to-the-login-page#main-content) English Show submenu for translations [Create Ticket](https://knowledge.spinify.com/help/kb-tickets/new?hsLang=en) [Customer Portal](https://knowledge.spinify.com/tickets?hsLang=en) - [Home](https://knowledge.spinify.com/) - [Customer Portal](https://knowledge.spinify.com/tickets?offset=0) - [Academy](https://academy.spinify.com/trainings) - [YouTube](https://www.youtube.com/channel/UCr89cR8jfrU7LbTBFSu2iPQ) - [Success Stories](https://spinify.com/customer-stories/) - [Blog](https://spinify.com/blog/) Open main navigation Close main navigation - [Home](https://knowledge.spinify.com/) - [Customer Portal](https://knowledge.spinify.com/tickets?offset=0) - [Academy](https://academy.spinify.com/trainings) - [YouTube](https://www.youtube.com/channel/UCr89cR8jfrU7LbTBFSu2iPQ) - [Success Stories](https://spinify.com/customer-stories/) - [Blog](https://spinify.com/blog/) - English Show submenu for translations - [Create Ticket](https://knowledge.spinify.com/help/kb-tickets/new) - [Customer Portal](https://knowledge.spinify.com/tickets) - [Spinify Academy](https://academy.spinify.com/trainings) [Spinify Academy](https://academy.spinify.com/trainings) How can we help you? - There are no suggestions because the search field is empty. 1. [Spinify Knowledge](https://knowledge.spinify.com/help?hsLang=en) 2. [FAQs](https://knowledge.spinify.com/help/faqs?hsLang=en) 3. [TV & Channels](https://knowledge.spinify.com/help/faqs?hsLang=en#tv-channels) # Why is my TV Channel redirecting me to the login page? Oh no! You've launched your Spinify Channel and it's taking you to the login page! Well, don't panic! This is an easy fix 🙌 Generally, this issue occurs when the channel in question is being accessed by an IP address not listed on the IP Access List. ![](https://knowledge.spinify.com/hubfs/Knowledge%20Base%20Import/16961968719897.png) So, all you'll need to do is edit your channel, then either add the additional IP address to the list or remove the whitelisted IP addresses. 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