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Users FAQ

Oh no! My users aren't showing up in competitions!

Don't panic! There might be a couple of reasons for this:

  • A user must be created in Spinify to show in any selections such as competitions, messages or achievements. See: How to Add a User
  • If you select an Office that a user is not part of, that person will not be visible in the team. See: How to use Offices

Hmmm, why can't my users log in?

But how can I remove users from Spinify?

Removing users is super easy! Please refer to this article for instructions.

🎓Want to learn more about optimizing your Users? Register here to access Spinify Academy!🎓